So, I just read about this mess with Frontier Airlines where a passenger got denied boarding because they swapped planes at LAS for a flight to DEN. Crazy, right? Apparently, the new aircraft had fewer seats, leaving some folks with confirmed tickets stranded. It's like, you book your flight and think you're good to go, then bam, plane swap, and you're out of a seat.
I didn't even know airlines could do this. Turns out, there's some loophole in US passenger protection rules that doesn't cover this kind of situation. Makes you wonder what other exceptions are hiding in the fine print.
Has this ever happened to anyone here? And what do you guys think-should airlines be more transparent about their rights to swap planes like this? I get there's operational stuff they gotta deal with, but leaving passengers high and dry seems pretty rough. Curious to hear your thoughts!
I didn't even know airlines could do this. Turns out, there's some loophole in US passenger protection rules that doesn't cover this kind of situation. Makes you wonder what other exceptions are hiding in the fine print.
Has this ever happened to anyone here? And what do you guys think-should airlines be more transparent about their rights to swap planes like this? I get there's operational stuff they gotta deal with, but leaving passengers high and dry seems pretty rough. Curious to hear your thoughts!